Frequently Asked Questions

Richmond Virtual Pros is on a mission to help you get the freedom, independence, flexibility, convenience, financial savings, and financial rewards from working at home. Here are a few answers to the questions we’ve been asked over time. And, remember, if you have any questions not listed here, get in touch!

Who are We?

Top companies are outsourcing their call volume through Arise Virtual Solutions . Arise then outsources to companies like Richmond Virtual Pros to find the people that are working from home and connect them to the clients in need of services. You certify for the company you choose to provide your services to and start taking inbound customer service calls from your home. It is all computerized so you basically log into your computer and into the clients systems and the calls come directly into your phone line! You answer the phone as if you are in a call center! It’s a pretty cool concept. Customers are happier because they can speak to someone that they can understand and it gives people that can’t work outside the home or need flexibility an opportunity to be in business for themselves and make a living!

For me, I chose to do it to help with bills and to be able to spend more time with my family. My husband is happy, my son is happy and I am super happy! No office drama, no daily commute, spending less money on gas and after school care. It all adds up. I don’t have to spend extra on work clothes or put makeup on. It truly is an amazing opportunity. You have to be self disciplined and motivated and you also have to have some working knowledge of computers and technology (to a degree).

Think of it as your own call center at home. You choose who you provide services for and the pay rate is based on the client you choose. You choose how much you work, full time or part time. You manage yourself and can do it in your Pajamas!

Partner your business with Richmond Virtual Pros today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

How do I know this is a legit opportunity?

Sadly, there are many scams out there. RVA is partnered with Arise Virtual Solutions which is a legitimate work-from-home opportunity. There are thousands of small businesses and their contractors who have enjoyed providing services to Arise for decades. In addition, RVA has partnered with over 8,000 contractors working from home and has been providing contractor services to Arise since 2018!

Partner your business with RVA today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

Can I work from anywhere?

You must legally reside in the United States and must be 18 years or older. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you! How many jobs can you say that about?

*Currently Arise is not accepting new applicants from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin.

Partner your business with us today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

What are the costs to get started?
In order to partner with Richmond VIrtual Pros and be given the opportunity to provide your services to clients, you must complete the following which is considered your investment into your own business.

The following are the fee’s:

  1. Arise Background Check ($9.99). If you have felonies or bank fraud charges then you may not be eligible to provide services.
  2. Certification Course for the client you choose starts at $4.99 up to $289. *Military families, receive up to $150.00 towards their first client certification course with our Arise partner! 

These fee’s are paid to Arise Virtual Solutions, not Richmond Virtual Pros.

Partner with Richmond Virtual Pros today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

Why should I choose Richmond Virtual Pros as my Arise Service Partner (IBO)?
We are upfront, honest, transparent, available, fun, positive, encouraging and so much more! WE WANT YOU TO SUCCEED! 

Partner with RVA today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

What is a voucher?

From time to time Richmond Virtual pros may offer a voucher to help reduce the cost of a certification course. The vouchers will either be for a limited time, select clients or be given by a scholarship.

Steps to receive a voucher for an Arise client:

  1. You will need to start the registration process with the client of your choice, but DO NOT PAY.
  2. Once you register it will tell you that you have 24 hours to submit payment.
  3. Send me us email at info@richmondvrpros.com, when you at that part and we will request the voucher be applied. (Vouchers may take up to 48 business hours to be applied.)
  4. Once applied, we will send you an email letting you know you can continue the process and checkout.
  5. The final cost at the checkout screen will reflect the voucher and you will pay the discounted price.

*Please note that because it may take up to 48 business hours to process a voucher. If you are interested in a high demand course that may fill up quickly, you may not receive your voucher in time. No refunds are given for vouchers nor credits towards future client certification courses.

Partner with Girlicity today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

What type of services will I provide as an Independent Contractor?

There are dozens of client programs for which you can choose partner with. These are sales, customer service, technical support, email support and chat support clients.

By partnering with and working from home with Richmond Virtual Pros you will be able to choose the client you want to provide your services to, set your own schedule, no traffic jams and you get to work it your pajamas!

Partner with Richmond Virtual Pros today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

How much money can I make?

Your compensation can be as little or as big as you make it. You choose the client that you want to service. Some choose their client for the compensation rate only. Some choose a client because they are open 24/7 and some choose a client that is super easy with less hourly pay. You set your own schedule and choose when and how much you work. Your paycheck is up to you!

We have team members making between $200–$1300+ bi-weekly!

Partner with Richmond Virtual Pros today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

What fees will I have to pay and why?

We have a low flat service fee is $25 per invoice in addition to the fee our partner charges which is $19.75. We pay our contractors on the 1st and 15th of the month.

Richmond Virtual Pros has to cover business costs including Partner fee’s, computers, bank fees, software costs, direct deposit fee’s and more. Our low, flat service fee allows us to provide you with support during your certification process and beyond. We want you to succeed!

Partner with Richmond Virtual Pros today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

Are we responsible for our own taxes?

You are an Authorized agent, Independent Contractor, Sole Proprietor or Freelancer and are responsible for your own taxes. Richmond Virtual Pros does not take any taxes out on your behalf. You will receive a 1099 at the end of the year if you made $600 or more.

Furthermore you are not eligible to receive unemployment, overtime or benefits as Authorized agents, Independent Contractors, Sole Proprietors and Freelancers.

I would advise you to meet with a tax specialist to go over what you are able to write off and what deductions you can take as an independent contractor.

Partner with Richmond Virtual Pros today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

How long before I can start working and earning a paycheck?

The admissions process takes as little as 1 day. Once you complete the admissions process and join the Richmond Virtual pros team you then choose a client certification course. Realistically, it may be around 30 days before the class starts. Classes are typically around 30 days but some are self paced and can be completed in a matter of hours. Once certified you can start working immediately. Depending on how quickly you choose a class, it can take up to 2 months.

Because you are self employed, you are in control on when and how much you work. Choose a client that has a contract that meets your needs. If you need to provide your services only during the daytime or would like a client that is open 24/7, you can choose to do so.

Partner with Richmond Virtual Pros today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!

Will I be paid during certification?

Richmond Virtual Pros does not pay for the time spent in a client certification course. We are the middleman between our partner’s clients and the Authorized agents, Independent Contractors, Sole Proprietors and Freelancers working from home. As an Authorized agent, Independent Contractor, Sole Proprietor or Freelancer, you are responsible for any certification needed that is required to educate yourself to properly provide your services to the client.

We do have vouchers from time to time for certain clients to help bring down your out of pocket expense. Contact us to find out more.

What are the steps to get started?
  1. Complete Application and Admissions process here.
  2. Make sure you have a working computer that will meet Richmond Virtual Pro’s guidelines. See technical requirements here.
  3. Purchase a USB headset for your certification class. This is a headset that plugs into your computer. See our recommendations.
  4. Purchase a headset that can plug into your telephone. (Cordless phones are not accepted.) See our recommendations.
  5. Have or prepare to have a land-line telephone with no features or a digital phone line through your cable or internet company.
  6. You will receive an email once you have chosen a client with links to fill out your affidavit of ID, proof of servicing address, proof of identity, W9 form and Direct Deposit form. These forms must be completed before you are allowed to service a client.
  7. You will be invited to join our private Facebook group. Facebook is where we make important announcements and offers. If you do not have a FB page, you can create one at www.facebook.com.
Do you have additional questions?

Should you have any further questions or concerns, please feel free to contact us.

Ready?!

If you are ready to get started, fill out the Contact Us form here. Or, you can go to our largest partner, Arise.com and register using our IB ID: 1305999.

Still have questions? Contact us!!