Our company focuses on the success of our CSP’s, also known as Client Support Professionals that choose us to connect their companies with our amazing clients. We focus on quality and as such we’re able to produce the best Customer Service Professionals within the Arise Virtual Solutions network. We are dedicated to making the Client Support Professionals that choose us to mentor their companies to be the highest performing in the network.
You will receive a detailed report identical to that which we receive from from our partners. Nothing is hidden or held back. You receive all bonuses and incentives offered to your business by your client.
A copy of your client opportunity, Independent Contractor Agreement and contract is kept on file for the time frame in which you provide services to the client. You are also given a copy of your client contract for your own records which outlines your pay rate and contractual expectations.
A wide variety of services are provided to help your company become and remain successful with your client. We have an amazing support page full of information. We also have a toll free support line and we have an active online community where hundreds of our team members are available for support and encouragement.
Support Managers are in place to help with your company quality and metrics. They will guide you on how to perform better and provide better service to your accounts. We encourage our team members to meet with their support managers often and to always look for ways to grow and improve.
Incident Research & Resolution
Our dedicated team will advocate on your behalf, researching every issue and providing the detailed feedback that we receive and expediting a resolution. We have a 100% resolution success rate!
Our focus is on helping new Client Support Professional at home call center companies through the system. We are here to help from the beginning starting with the enrollment process, selecting and certifying with your first client, getting paid and beyond..
Our ultimate goal is to have the top performing Client Support Professionals for our partners.
In order to provide the support and infrastructure necessary for our Client Support Professionals to achieve top performance, we charge a simple flat service fee of $25 per invoice period in addition to the fee our Arise partner charges of $19.75.
We are partners with Arise Virtual Solutions
We are a family oriented company! We are also partnered with Arise with the most actively servicing companies partnered with us!
- Support Community: We have a very active support community. If you ever have questions you are able to reach out anytime and we are there to answer in a jiffy.
- Direct Line Of Communication: We do have a direct line of communication with Arise. We are able to easily assist with questions and issues and are always quick to communicate!